Statement

This Privacy Statement describes how we collect and use information related to this website. We collect the domain names of visitors to this site to measure the number of visits, pages visited and average time spent on the site. We also collect the email addresses and other contact information you provide when you send us email messages. We use this information to provide you with information that you request. Other information regarding your access of this site may be logged for internal Trimac security and system administration purposes.

Links

This site contains links to other sites. The privacy policies at these other sites may be different from this Statement. Those sites’ privacy policies will govern the use of information you provide to them.

Security

We have developed, and are continuing to enhance, security procedures to safeguard and protect personal information against loss, theft, unauthorized disclosure, copying and unauthorized use or modification. We will maintain appropriate safeguards and security procedures that reflect the type of document, including electronic or paper records, organization measures including security clearances and limiting access on a “need-to-know” basis, and technological measures such as the use of passwords and encryption. It is your responsibility to protect your user ID and password.

Privacy Policy

Trimac has developed a Privacy Policy regarding personal information as legislated by the federal government. This Policy sets high standards for collecting, using, disclosing and storing personal information. If you believe your information in Employee Self-Service is incorrect or incomplete, you should contact Human Resources.

We collect the domain names of visitors, how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. We also collect the email addresses and other contact information you provide when you send us email messages. We use this information to provide you with information that you request. Other information regarding your access of this site may be logged for internal Trimac security and system administration purposes.
We use technology provided by:
Microsoft: https://privacy.microsoft.com/privacystatement
Google: https://www.google.com/policies/privacy/partners/ – https://support.google.com/analytics/answer/6004245

Cookie Policy

Effective: April 28, 2021. This Cookie Policy explains more about how Trimac uses cookies and your choices concerning cookies.

What are Cookies?

Like most websites, we use cookies and similar technologies to remember things about you so that we can provide you with a better experience. Cookies are small data files stored on your browser or device. They may be served by the entity that operates the website you are visiting (“first-party cookies”) or by other companies (“third party cookies”). We partner with third-party analytics providers, like Google, which set cookies when you visit our websites. This helps us understand how you are using our websites so that we can improve them. Local storage allows data to be stored locally on your browser or device and includes HTML5 local storage and browser cache.

How We Use Cookies

We use cookies for a number of reasons, like helping us see which features are most popular, counting visitors to a page, improving our users’ experience and keeping our services secure. The cookies we use generally fall into one of the following categories:

• Technical – These cookies are essential for our services to function properly. Like the other cookies we use, technical cookies may be either first-party cookies or third party cookies.
• Security – We use these cookies to help identify and prevent security risks.
• Performance – We use these cookies to collect information about how you interact with our website and to help us improve your experience.  For example, we may use these cookies to determine if you have interacted with a certain page.
• Analytics – We use these cookies to help us understand and improve our website. For example, we can use these cookies to learn more about which features are the most popular with our users and where we may need to make improvements.

Changing Cookie Settings

Although most browsers and devices accept cookies by default, you have the ability to change the settings which will allow you to clear or decline certain cookies.  If you disable cookies, however, some of the features of our websites may not function properly.  To prevent your data from being used by Google Analytics, you can install Google’s opt-out browser add-on.

Social Media Community Guidelines

Trimac’s purpose is to safely deliver products that improve people’s lives. We are working hard to align our actions on social media with our purpose.
We have several social media channels you can use to keep up to date with Trimac news and activities. We also have a responsibility to manage these channels appropriately in line with the environment in which we operate. As a result, we may remove posts, graphics, comments, videos, photos, or any other content that:

• Is a potentially libellous, defamatory, or disparaging
• Violates another’s copyright or intellectual property
• Condones or promotes illegal activity
• Is misleading, inaccurate, fraudulent, deceptive or plagiarizes information from another source
• Uses language that is vulgar, discriminatory, harassing, or threatening
• Is spam or intended to cause technical disruptions to channels
• Uses names, photographs, voices, or likenesses of, or discloses personal information about a person
• Is believed to have been made by a minor aged person
• Is not related to the post under which it appears
• Is advertising another product or service or linked to other Information or websites

All posts must comply with these guidelines. While we prefer not to, we reserve the right to ban anyone repeatedly posting material that falls into the above categories from our channels.

Questions?

If you have any questions about our use of cookies, please contact us at privacyofficer@trimac.com or at:

Trimac Transportation Services Inc.
700-II, 326 11 Ave SW
Calgary, AB T2R 0C5
Canada

Phone: (403) 298-5100
Fax: (403) 298-5272